plusace FAQ – Got Questions? We've Got the Answers

Whether you are brand new to plusace or a regular Filipino player looking for a quick answer, this FAQ page covers everything — from account setup and deposits to sports betting rules and VIP rewards. Browse by topic or scroll through to find exactly what you need, fast.

Account Help Deposits & Withdrawals Sports Betting Slot Games VIP Programme
Create a Free Account
How to Register PHP Deposits Accepted Mobile-Friendly Platform Secure & Licensed Fast Withdrawals 24/7 Support VIP Tiers Explained Slot Game Rules How to Register PHP Deposits Accepted Mobile-Friendly Platform Secure & Licensed Fast Withdrawals 24/7 Support VIP Tiers Explained Slot Game Rules

Everything You Need to Know About Your plusace Account

Setting up and managing your account on plusace is straightforward. These are the most common questions Filipino players ask about registration, login, and account settings — answered clearly so you can get started without any confusion.

Creating a plusace account is free and takes under three minutes. Head to the Register page, fill in your basic details including your name and Philippine mobile number, then verify your number with a one-time PIN sent directly to your phone. Once verified, your account is active and ready to use immediately. You can then log in, make your first deposit in Philippine Pesos, and start exploring sports betting, slot games, and all the other features on the platform. There is no need to download any app — everything runs smoothly through your mobile or desktop browser. If you run into any issue during registration, our support team is available around the clock to help you through the process.

If you have forgotten your password, simply use the password reset option on the Login page. You will be asked to enter your registered Philippine mobile number, and a one-time PIN will be sent to you for identity verification. Once you enter the correct PIN, you can set a brand new password and regain full access to your account right away. Make sure your new password is strong — use a mix of letters, numbers, and symbols — and avoid reusing passwords from other platforms. If you do not receive the PIN within a few minutes, check that your mobile number is correct and try again. For persistent issues, our 24/7 support team can assist you directly. Keeping your login credentials safe is one of the best ways to protect your account and your PHP balance.

No, each player is permitted to hold only one plusace account. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being suspended. If you believe you have accidentally created a duplicate account, please contact our support team as soon as possible so the issue can be resolved without affecting your main account. Having a single account also ensures that your VIP points, betting history, and PHP balance are all tracked accurately in one place. This policy is in place to protect the fairness of the platform for all Filipino players. If you are having trouble accessing your existing account, the Login page has all the tools you need to recover access quickly.

Yes, plusace is fully optimised for mobile use and works seamlessly on both Android and iOS devices through your browser — no app download required. The entire platform, including sports betting, slot games, deposits, and account management, is accessible from your smartphone or tablet. The mobile experience is designed to be fast and responsive even on standard Philippine mobile data connections. Simply open your browser, go to plusace.app, and log in to access everything. Whether you are commuting, at home, or anywhere else in the Philippines, your account is always just a few taps away. The mobile interface adapts automatically to your screen size so navigation stays clean and easy at all times.

How Do Deposits and Withdrawals Work on plusace?

Managing your PHP balance on plusace is designed to be quick and hassle-free. Here are the most frequently asked questions from Filipino players about funding their accounts and cashing out their winnings.

plusace accepts a range of payment methods that are popular and convenient for Filipino players. These include major e-wallets and local payment channels widely used across the Philippines, all processed in Philippine Pesos so there are no currency conversion fees to worry about. The Deposit page lists all currently available options with clear instructions for each method. Deposits are typically credited to your account balance almost instantly, so you can start playing without unnecessary delays. For the most up-to-date list of accepted payment methods, visit the Deposit page directly from your account dashboard. All transactions are processed over a secure, encrypted connection to keep your financial details safe at all times.

Yes, there is a minimum deposit amount on plusace to ensure smooth processing of transactions. The exact minimum varies depending on the payment method you choose, and all amounts are displayed in Philippine Pesos on the Deposit page before you confirm your transaction. This low entry point is designed to make plusace accessible to all Filipino players regardless of budget. You can top up your balance as many times as you like, and each deposit is reflected in your account almost immediately. If you have any questions about deposit limits specific to your chosen payment method, the support team is available 24/7 to assist you. Always check the Deposit page for the latest minimum and maximum limits as these may be updated from time to time.

Withdrawal processing times on plusace depend on the payment method selected and whether your account has completed the necessary verification steps. Most withdrawals to popular Philippine e-wallets are processed quickly once your request has been reviewed and approved. To avoid delays, make sure your account details are fully verified and that your withdrawal method matches the one used for your deposit where applicable. You will receive a notification once your withdrawal has been processed and the funds are on their way. If your withdrawal is taking longer than expected, you can check its status from your account dashboard or reach out to our support team for an update. We are committed to making the cash-out experience as smooth as possible for every Filipino player on the platform.

In most cases, deposits are credited to your plusace account almost instantly after the transaction is confirmed by your payment provider. If your deposit has not appeared after a few minutes, first check that the transaction was successfully completed on your payment app or bank statement. Occasionally, brief delays can occur during peak periods or due to temporary issues with a specific payment channel. If the amount has been deducted from your payment source but has not appeared in your plusace balance after 30 minutes, please contact our support team with your transaction reference number so we can investigate and resolve the issue promptly. Do not attempt to make a duplicate deposit before the first one has been confirmed, as this may complicate the resolution process. Our team is available around the clock to assist Filipino players with any deposit concerns.

Questions About Sports Betting and Slot Games on plusace

From understanding betting odds to finding the right slot game, these are the questions Filipino players ask most often about the gaming side of plusace. Get the answers you need before you place your first bet or spin.

Sports Betting

Bet on basketball, football, boxing, and more — all the sports Filipinos love, with live odds updated in real time and wagers placed in PHP.

Slot Games

Hundreds of slot titles available on mobile and desktop, with a wide range of themes, bet sizes, and bonus features to suit every type of player.

Live Betting

Place bets while the action is happening with live in-play betting options across major sports events, with odds that shift in real time as the game unfolds.

Bet History

Track every wager you have placed from your account dashboard — view outcomes, amounts, and running totals all in one organised place.

plusace covers a wide range of sports that are popular among Filipino bettors, including basketball, football, boxing, volleyball, tennis, and more. Local Philippine leagues as well as major international competitions are available on the Sports and Bet pages, giving you plenty of options no matter what you follow. Odds are displayed clearly and updated in real time so you always know what you stand to win before you confirm your bet. You can place single bets or combine multiple selections into a parlay for higher potential returns. All bets are placed and settled in Philippine Pesos, making it easy to track your activity without any currency conversion. Visit the Sports or Bet page from the navigation menu to see the full list of available markets and upcoming events.

Yes, all slot games available on plusace use certified random number generator technology to ensure that every spin outcome is completely random and independent of previous results. This means no spin is ever influenced by your previous activity, your account balance, or any other external factor. The games are sourced from reputable providers whose software is regularly tested for fairness and compliance. You can browse the full selection of available titles on the Slot Game page, where each game displays its key information including return-to-player percentage where available. Playing responsibly is always encouraged — set a budget before you start and use the responsible gaming tools available in your account settings if you ever feel you need to manage your play. Fair gaming is a core commitment of plusace for every Filipino player on the platform.

Once a bet has been confirmed and accepted on plusace, it generally cannot be cancelled or amended. This is standard practice across sports betting platforms to ensure the integrity of the betting market and fairness for all players. Before confirming any bet, always review your selection, stake amount in PHP, and the displayed odds carefully on the bet slip. If you notice an error immediately after placing a bet, contact our support team as quickly as possible — while cancellations are not guaranteed, the team will review the situation and advise you on the available options. For live in-play bets, the same rule applies: once confirmed, the bet stands for the duration of the event. Taking a moment to double-check your bet slip before confirming is the best way to avoid any unwanted wagers.

What Perks Come With the plusace VIP Programme?

The VIP programme on plusace is built to reward loyal Filipino players with exclusive benefits that grow as you play more. Here are the most common questions about how VIP tiers work and what you can expect at each level.

Every registered plusace player is automatically enrolled in the VIP programme from the moment they create an account. There is no separate application or sign-up process required — your VIP status is tracked automatically based on your activity on the platform. As you place bets on sports, play slot games, and engage with the platform, you accumulate points that move you up through the VIP tiers. Each tier unlocks a new set of exclusive benefits including higher withdrawal limits, personalised bonuses, priority customer support, and special rewards tailored for Filipino players. You can check your current VIP tier and points balance at any time from your account dashboard. Visit the VIP page from the navigation menu to see a full breakdown of all available tiers and the rewards that come with each one.

VIP points on plusace are subject to the terms outlined on the VIP page, which includes information about any applicable expiry periods or activity requirements to maintain your current tier. In general, staying active on the platform by regularly placing bets or playing games is the best way to keep your points accumulating and your tier status intact. If you have specific questions about your current points balance or tier status, you can view this information directly from your account dashboard after logging in. Our support team is also available 24/7 to answer any detailed questions about how the VIP programme works for your account. The VIP programme is designed to reward consistent, loyal players — the more you engage with plusace, the more benefits you unlock over time. Check the VIP page regularly as new rewards and tier benefits may be added to the programme.

Higher VIP tiers on plusace come with a range of exclusive rewards that go well beyond what standard players receive. These include faster withdrawal processing, higher daily and weekly withdrawal limits in Philippine Pesos, dedicated account managers for personalised support, and access to special promotions that are not available to lower-tier members. Top-tier VIP players may also receive tailored cashback offers, birthday bonuses, and invitations to exclusive events. The full details of what each tier offers are laid out clearly on the VIP page so you always know exactly what you are working towards. Reaching a higher tier is a natural result of playing regularly on plusace — there are no hidden requirements or complicated conditions to meet. Every Filipino player who enjoys sports betting and slot games on the platform has a clear path to unlocking these premium benefits.

Still Have Questions? We Are Here to Help

If you did not find the answer you were looking for in this FAQ, our support team is available around the clock to assist every Filipino player on plusace. You can also create a free account right now and explore the platform yourself — registration takes under three minutes.

Log In to Your Account Register for Free